Delivery

We deliver via Royal Mail. All orders are dispatched from our warehouse and are usually delivered within 3 to 4 working days for stock items, If an item is an order item the order could take up to 12 weeks. We offer standard delivery charges which start at £5.95 per order to all parts of the United Kingdom including Northern Ireland and the Channel Islands although dispatched orders to these parts of the UK will take between 5-7 working days and are usually delivered by the next day. Please note that there are some areas within the UK where delivery will take longer which are listed below, HS1-HS9 Hebrides, IM Isle of Man, IV21 -IV24,IV26 - IV28, IV40 - IV56 Inverness, KA27 - KA28 Ayr, KW Kirkwell, PA20, PA21, PA41, PA60, PA61 - PA78, PA80 - PA88 Paisley, PH36 - PH44 Perth, TR21 - TR25 Truro, ZE Shetland. If we are unable to deliver your parcel it will be returned to us and your credit/debit card refunded. Please allow up to 10 working days for this process from receipt of the the order back to us If your order is lost in transit we reserve the right to investigate before we offer to replace or refund.

 

Payment

We accept payment from the following: Visa; Visa Delta / Electron; MasterCard; Maestro, and American Express.

 

We engage Secure Trading, a payment provider, to process any credit/debit transaction you may make on our behalf. When you place an order, you will receive an e-mail sent by Secure Trading confirming your payment transaction details.

 

You are responsible for ensuring the e-mail address and other contact details you provide to us are correct. We will not be responsible if you do not receive the Dispatch Note, email or other confirmation from us where the details you have supplied are incorrect or in the event of communication failure outside our control.

 

General Notices and Disclaimers

We are not responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment. All notices which we need to give to you under these terms and conditions will be sent by us to your registered e-mail address.

 

These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the goods.